Frequently Asked Questions

What is the lash quality like?

Our mink eyelashes are cruelty-free and hypo-allergenic. 

Can these lashes be reused?

All of our lashes can be reused up to 20 times with proper care.

Please refer to 'Application and Care" instructions inside of your lash case once you receive your order. 

Are the bands the same size?

All of the lash bands are one size however, you can customize to your eye shape/size by simply cutting the band. 

Will the eyelashes damage my real eyelashes?

With proper application and removal, false eyelashes will not damage your natural lash. 

Shipping & Returns

What is the return policy?

Unfortunately, due to health reasons all sales are final! There will be NO returns or exchanges under any circumstances.

When will I receive my order?

Please allow 3 business days (weekends not included) for processing. Shipping takes 3-5 days with USPS First Class Mail for US orders. At this time, we do not ship internationally. If you have not received a tracking number within 72 hours after placing your order, please reach out to our support team at sasha@emblembeauty.com. Be sure to include your order number for reference.

What happens if my package is lost or stolen?

At Emblem Beauty, we take pride in making sure we track all of our shipped packages. Unfortunately, we are not responsible for packages once a tracking number has been issued out. However, we are willing to help resolve any issues. Please contact our support team at sasha@emblembeauty.com. Be sure to include your order number for reference.

I want my package sent to a PO Box. Is that possible?

Emblem Beauty can ship to a P.O. Box.